Help & Support

Get help with registration, account setup, NFC cards, and managing your business reviews

Account Access

Problems logging in or accessing your account? Here's how to get back in.

Resetting Your Password

1

Go to the Login Page

Visit login.php and click "Forgot Password?" below the sign-in button.

2

Enter Your Email

Type the email address you used to register. We'll send you a password reset link.

Can't find the email?

Search your inbox for "One Tap Card Review password reset" or check your spam folder. The link expires after 24 hours.

3

Create a New Password

Click the link in the email and enter a new password:

  • At least 8 characters
  • At least one uppercase letter
  • At least one number
4

Log In

Return to login.php and sign in with your email and new password.

Troubleshooting

"Invalid email or password"

Double-check that:

  • You're using the correct email address (the one you registered with)
  • Caps Lock is off
  • You're not accidentally including spaces

If you're sure it's correct, try resetting your password using the "Forgot Password" link.

Two-factor authentication (2FA) issues

If you have 2FA enabled:

  • TOTP (Authenticator App): Open your authenticator app (Google Authenticator, Authy, etc.) and enter the current 6-digit code
  • Email codes: Check your inbox for a 6-digit code — it expires in 10 minutes

If you've lost access to your 2FA method, contact support for help.

Account disabled or locked

If your account has been disabled, you'll need to contact support to reactivate it. Include your business name and email address in your message.