Help & Support

Get help with registration, account setup, NFC cards, and managing your business reviews

How Can We Help?

Tap a topic below to find answers, or jump to our contact form for personalized support.

Common Questions

What is One Tap Card Review?

One Tap Card Review helps businesses collect customer reviews effortlessly. We provide NFC-enabled cards and stickers that customers tap with their phones to leave feedback on Google, TripAdvisor, Facebook, and more — all tracked in one simple dashboard.

How does the NFC card work?

Your NFC card contains a tiny chip programmed with your unique review link. When a customer taps it with their smartphone (iPhone or Android), it instantly opens your review page — no app needed.

Just place the card on your counter, table, or receipt holder and let customers tap whenever they're happy with your service.

How much does it cost?

Our Champion plan is available now — it includes everything you need to start collecting reviews:

  • NFC cards & stickers
  • Full dashboard access
  • Review monitoring across all platforms
  • Staff management
  • Email support

Additional plans with advanced features are coming soon. Sign up to see current pricing.

What review platforms are supported?

We support all major review platforms:

  • Google Reviews — via Google Maps / Business Profile
  • TripAdvisor — for hospitality businesses
  • Facebook — page reviews and recommendations

Your dashboard tracks reviews from all connected platforms in one place.

What devices work best?

One Tap Card Review works on all modern smartphones, tablets, and computers.

For setting up your account and connecting review platforms, we recommend using a computer or large tablet as the maps and forms are easier to use on a bigger screen.

Your customers just need any NFC-enabled smartphone (iPhone 7+ or Android) to tap the card.